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As you are ringing up a sale for Ms. Gordon, she brings to your attention that a bottle of shampoo didn't ring up at the correct sale price listed on the sale sign. What should you do?

1) Apologize to Ms. Gordon and adjust the price of the shampoo to the correct sale price.
2) Ignore Ms. Gordon's complaint and continue with the sale.
3) Ask Ms. Gordon to provide proof of the correct sale price.
4) Call the manager to resolve the issue.

1 Answer

3 votes

Final answer:

A seller of goods can reassure a possible buyer faced with imperfect information by providing clear and accurate product information, offering guarantees and warranties, and establishing a solid reputation. OPTION 1 is answer

Step-by-step explanation:

When a buyer is faced with imperfect information, a seller of goods can reassure them through various methods:

  1. Providing clear and accurate product information: Sellers can ensure that the buyer has access to all relevant details about the product, including specifications, features, and any limitations.
  2. Offering guarantees and warranties: By providing guarantees and warranties, sellers can offer reassurance that they stand by the quality of their products and are willing to address any issues that may arise.
  3. Establishing a solid reputation: Sellers can build trust with buyers by having a track record of providing quality products and excellent customer service. Positive reviews, testimonials, and awards can help establish this reputation.

OPTION 1 is answer

User Pedro Romano
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