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1 vote
That huge department store sale didn't go well because there weren't enough salespeople. Like many other customers, you post a complaint. You decide not to shop there again when they?

1) simply promise to fix the problem
2) insult you for having so little patience
3) provide justification for the slow service
4) offer you a discount coupon to compensate

User Zilla
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7.3k points

1 Answer

2 votes

Final answer:

The best response from the department store would be to offer a discount coupon to compensate. option 4

Step-by-step explanation:

In this situation, the best response from the department store would be to offer you a discount coupon to compensate.

By offering a discount coupon, the department store is acknowledging their mistake and taking steps to rectify the situation. This shows that they value your business and are willing to make it up to you.

A discount coupon is also a practical solution as it provides a tangible benefit for you as a customer and may incentivize you to give the store another chance in the future. Option 4

User Fakataha
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6.5k points