Final answer:
The needs assessment involves gathering information and analyzing customer needs, identifying competitors, and establishing constraints. The results can be summarized in a business case document.
Step-by-step explanation:
The needs assessment involves gathering information and analyzing the needs of potential customers, identifying potential competitors, and establishing constraints on the design project. The results of the needs assessment can be summarized in a business case document. For example, in the problem definition step of the design process, the needs of potential customers are investigated and constraints on the design effort are identified. This understanding is expressed in a problem statement and criteria and constraints.
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