Final answer:
The subject of the question is Business. Back office branch team members in a business assist customers over the phone by handling administrative tasks, processing transactions, and resolving inquiries or concerns.
Step-by-step explanation:
The subject of the question is Business. In a business, the back office branch team members are responsible for providing support and assistance to customers over the phone. These team members handle administrative tasks, process transactions, and help resolve customer inquiries or concerns.
They work behind the scenes and are not directly involved in customer-facing activities. Their role is crucial in ensuring the smooth and efficient operation of the business.