Final answer:
Knowledge management involves using computer-based tools to analyze transaction data and generate new ideas.
Step-by-step explanation:
Knowledge management involves using various computer-based tools and techniques to analyze transaction data and generate new ideas. It is the process of capturing, organizing, and utilizing knowledge to improve decision-making and promote innovation in an organization. For example, a company might use knowledge management systems to analyze sales data and identify trends and patterns that can lead to new product ideas or marketing strategies.