Question

What are the possible actions that can be taken with the correspondence?

1) Take final action
2) Divert the routing
3) Return the correspondence to the originator with appropriate explanation

Answer 1

In dealing with correspondence, one can take final action, divert to the appropriate party, or return to originator. For longer or complex issues, opting for a direct conversation is advised over composing lengthy emails.

Step-by-step explanation:

Possible Actions with Correspondence

When dealing with correspondence in a professional or business setting, there are several actions one can take. These include:

Take final action: This means you have determined the necessary steps and are ready to conclude the matter at hand.

Divert the routing: If the correspondence is not relevant to you or requires another's expertise, you may route it to the appropriate party or department.

Return the correspondence to the originator with an appropriate explanation if it cannot be resolved as is or requires further clarification.

When deciding to compose an email, ensure it is succinct and conveys your message effectively. In cases where an email seems inadequate for the situation, such as particularly complex or sensitive issues, it's advisable to have a direct conversation instead. If you find yourself needing to explain at length above 200 words, consider a phone call or in-person meeting, especially for crucial conversations, like negotiating work schedules or challenging grades.