Question

When reviewing data as part of process improvement, the ambulatory care nurse notes an improvement in patient satisfaction from 78-92. What type of variation does this improvement represent?

1) Random Event
2) Common cause Variation
3) Special Cause Variation
4) Statistical Aberration

Answer 1

The improvement in patient satisfaction from 78-92 represents Common cause Variation.

Step-by-step explanation:

The improvement in patient satisfaction from 78-92 represents Common cause Variation.

Common cause variation refers to the inherent, natural variation that exists in a process. It is the variation that is expected and normal in the absence of any special circumstances or changes. In this case, the improvement in patient satisfaction is likely due to the implementation of consistent, systematic improvements in the ambulatory care process, resulting in a reduction in variability and an increase in patient satisfaction scores.