Question

When you receive important phone calls or other forms of communication related to the person you support, what should you be sure to document?

1) Whether the person you communicated with was correct in what they said
2) Nothing - it is important to put as little as possible in writing
3) The relationship of the person you are communicating with to the person you support
4) The date, time, and method of communication, the person with whom you were communicating, and the content of that communication.

Answer 1

The correct approach is to document the date, time, and method of communication, the person communicated with, and the content of that communication, as this is crucial for transparency and accountability in business practices.

Step-by-step explanation:

When you receive important phone calls or other forms of communication related to the person you support, it is essential to thoroughly document several key pieces of information. The correct option from the ones provided is to document the date, time, and method of communication, the person with whom you were communicating, and the content of that communication. This ensures that there is a comprehensive record of the communication, which can be crucial for accountability, future reference, and clarification in professional settings. Ensuring proper documentation is a best practice in business communication and is beneficial for maintaining organizational transparency and effectiveness.