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What is created when an order is placed for a catalog item?

1) A Variable
2) One or more Service Catalog Task (SCTASK) records
3) A Request (REQ) record
4) A Request Item (RITM) record
5) A Variable Set

1 Answer

3 votes

Final answer:

When an order is placed for a catalog item, it creates one or more Request Item (RITM) records.

Step-by-step explanation:

When an order is placed for a catalog item, it creates one or more Request Item (RITM) records. The Request Item record represents the specific item or service that is being requested. It contains information about the item's name, description, price, and other relevant details.

Additionally, the order may also generate a Request (REQ) record, which represents the overall request or ticket that is being submitted. The Request record is used to track the progress of the request and contains information about the requester, the requested item, and any associated approvals or tasks.

Therefore, the correct answer is 4) A Request Item (RITM) record.

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