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Which of the following are ways an end user can leave feedback about an article?

1) Leave a comment on the article
2) Give a 1-5 star rating
3) Fill out an article quality index checklist
4) Mark the article as helpful or not helpful
5) Fill out the knowledge quality survey

User Numfar
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1 Answer

4 votes

Final answer:

Users can leave feedback on an article through comments, star ratings, an article quality index checklist, helpfulness votes, or a knowledge quality survey.

Step-by-step explanation:

An end user can leave feedback about an article in several ways. They can leave a comment on the article to express their thoughts and opinions specifically. Another common method is to give a 1-5 star rating, which allows for a quick assessment of the article’s perceived value. Users may also be invited to fill out an article quality index checklist or a similar form, which can provide the author with detailed feedback on different aspects of the article. Additionally, marking the article as helpful or not helpful is a straightforward binary feedback method that indicates the article's usefulness. Lastly, filling out a knowledge quality survey can offer comprehensive feedback on the user's overall experience and perception of the information presented.

User WaZ
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