Question

A customer calls about an existing ticket that pertains to traffic not working for them, and the troubleshooting leads to a firewall policy modification being needed on one of our devices to fix it. Can we perform the change at this point?

Answer 1

Yes, we can perform the firewall policy modification to fix the issue with traffic not working.

Step-by-step explanation:

Yes, we can perform the firewall policy modification at this point to fix the issue with traffic not working for the customer. To do this, we need to access the device that needs the policy modification and make the necessary changes. It is important to ensure that the modification is done correctly and that it adheres to the company's security protocols.