Question

According to the First Call Resolution Policy, urgent care visits should be scheduled within 24 hours of a call.?

1) True
2) False

Answer 1

The First Call Resolution Policy states that urgent care visits should be scheduled within 24 hours of a call.

Step-by-step explanation:

According to the First Call Resolution Policy, urgent care visits should be scheduled within 24 hours of a call. The statement is True. Urgent care visits are meant for non-emergency medical situations that require prompt attention but are not life-threatening. Examples include minor injuries, illnesses, and infections that cannot wait for a primary care appointment. By scheduling these visits within 24 hours of a call, urgent care facilities ensure that patients receive timely care and avoid unnecessary emergency room visits.