27.3k views
2 votes
TQC is excellence driven rather than defect driven-a system that integrates:

A. Quality development, quality improvement and quality maintenance
B. Quality improvement and quality maintenance
C. Quality development, quality improvement and quality assessment
D. Quality improvement and quality maintenance

1 Answer

1 vote

Final answer:

TQC is an approach that integrates quality development, quality improvement, and quality maintenance to focus on continuous development and sustaining high standards of quality.

Step-by-step explanation:

The student's question pertains to Total Quality Control (TQC), which is an approach focused on continuous improvement and customer satisfaction in a business context. TQC is synonymous with excellence, and it adopts a comprehensive approach that includes multiple facets to ensure quality. It integrates: Quality development, quality improvement, and quality maintenance.

This system is based on the continuous development view that development is a cumulative process, meaning that it involves gradually improving existing skills and processes to achieve long-term excellence rather than solely addressing defects as they arise. This comprehensive nature of TQC ensures that every aspect from development to maintenance is working towards consistently high-quality standards.

User Rishab Surana
by
7.4k points