Question

A number of attributes can characterize the quality of healthcare services. As, there are different groups involved in healthcare, such as physicians, patients and health insurers, tend to attach different levels of importance to particular attributes and as a result define quality care differently. Which of the following is/are NOT out of those attributes?

A. Technical performance
B. Responsiveness to patient preferences
C. Excess staff
D. Amenities

Answer 1

Technical performance, responsiveness to patient preferences, and amenities are attributes that characterize the quality of healthcare services, but excess staff is not one of these attributes.

Step-by-step explanation:

The attributes that can characterize the quality of healthcare services include technical performance, responsiveness to patient preferences, and amenities. However, excess staff is not one of these attributes. Excess staff does not directly contribute to the quality of healthcare services and can actually increase costs without improving patient outcomes.