To resolve Active Directory password syncing issues to Workspace, one should first check synchronization settings to ensure correct configuration. Reinstallation of the tool or updating the OS should be secondary steps. Increasing network bandwidth is not typically related to such syncing issues.
Resolving Active Directory Password Sync Issues
If an organization has successfully installed password sync but notices that not all Active Directory user passwords are syncing to Workspace, one recommended step to resolve the issue is to check synchronization settings. This includes verifying that the correct organizational units (OUs) are selected for synchronization and ensuring that there are no filters excluding certain user accounts. It's also important to confirm that the accounts in question do not have any password policies applied to them that might prevent syncing, such as passwords that are set to never expire or accounts that are disabled.
Reinstalling the password sync tool or updating the server operating system may help if the issue persists and is related to software glitches or compatibility issues. However, these actions should be secondary considerations after initial settings checks have been conducted. Increasing network bandwidth is unlikely to have any effect on synchronization issues unless the network is experiencing high latency or low bandwidth that is impacting the overall performance of synchronization operations.