Final answer:
To avoid a security breach like in Terry's case study, the hospital should have implemented better security measures, akin to proactive problem-solving strategies used in customer service environments for efficiency.
Step-by-step explanation:
In the case study with Terry, one thing that the hospital could have done differently to avoid a security breach is C) Implement better security measures. Similar to how I addressed the confusion during a busy lunch hour at Gavi's Fast Food Restaurant by introducing floor markings for efficient queuing, hospitals must ensure they have robust systems to protect patient information and avoid security breaches. By focusing on preventative measures and continually assessing their security protocols, hospitals can create a safer environment for both patients and staff.