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How should a salon professional respond to a client insisting on a certain hair color that would not be flattering to their complexion?

A) Agree and proceed with the color
B) Explain the drawbacks of the chosen color
C) Suggest a more suitable color based on their complexion
D) Ignore the client's preference and choose a different color

User Vicky
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1 Answer

4 votes

Final answer:

The ideal response for a salon professional when a client wants an unflattering hair color is to suggest a more suitable color based on their complexion and explain the drawbacks of their choice in a professional and educative manner. The correct option is B.

Step-by-step explanation:

When a salon professional is faced with a client insisting on a certain hair color that might not be flattering to their complexion, the appropriate response would be C) Suggest a more suitable color based on their complexion. This involves a professional evaluation of the client's skin tone, eye color, and natural hair color to determine which shades would enhance their natural features. An integral part of this process is for the salon professional to explain the drawbacks of the chosen color in a tactful manner, while providing alternatives that could better suit the client's appearance.

Salon professionals should educate clients about how certain hair colors can bring out the best in their complexion or may not be ideal due to creating a washed-out effect or clashing with their skin undertone. This can include explaining how cool or warm tones can affect the overall look, and why certain colors might look better or worse. Through this consultative approach, both the salon professional and the client can come to a mutual agreement on a hair color that satisfies the client's desires and complements their natural beauty.

User Dialer
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7.9k points
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