Question

Which of the following describes the best way to remain approachable to an anxious patient?

A) Maintain a serious and authoritative demeanor
B) Minimize eye contact to avoid intimidating the patient
C) Use open body language and a calm, reassuring tone
D) Keep communication brief and to the point

Answer 1

To remain approachable to anxious patients, use open body language, maintain eye contact, and a calm and reassuring tone.

Step-by-step explanation:

To remain approachable to an anxious patient, it is best to use open body language and a calm, reassuring tone. Maintaining a serious and authoritative demeanor may further intimidate the patient. Eye contact should be maintained, as it conveys engagement and attentiveness. Communication should be brief and to the point, but not curt or dismissive.