Question

Create a telephone message for the Walden-Martin Family Medical Clinic to be used when the office is closed. The message should include instructions for an emergency, instructions if the caller needs medical advice, and instructions to leave a nonurgent message. If the caller wants a prescription refill, he or she should be referred to a different specific number to leave a detailed message.

Answer 1

When calling the Walden-Martin Family Medical Clinic after hours, there are instructions for emergencies, medical advice, leaving a non-urgent message, and prescription refills.

Step-by-step explanation:

Thank you for calling the Walden-Martin Family Medical Clinic. We apologize for any inconvenience, but our office is currently closed. If this is an emergency, please hang up and dial 911 immediately.

If you require medical advice, please contact our 24-hour medical advice line at [insert number]. Our experienced nurses are available to provide guidance and answer any questions you may have.

If you need to leave a non-urgent message, please wait for the tone and leave your name, contact number, and a brief description of your concern. We will get back to you as soon as possible during regular office hours.

If you are calling for a prescription refill, please call [insert different specific number] and leave a detailed message including your name, contact number, the name of the medication, and the pharmacy where you would like it to be sent.