Final answer:
Between 10:00 and 10:30, there is 15 minutes of idle time for one of the employees.
Step-by-step explanation:
To find the minutes in which one of the employees is idle between 10:00 and 10:30, we need to calculate the total time spent on processing orders during that period and subtract it from 30 minutes (10:30 - 10:00). From the given information, we know that it takes an average of 6 minutes for three customers to arrive. Therefore, in 30 minutes, 15 customers are expected to arrive. The fourth customer came at 10:35, so in the first 35 minutes, 20 customers (4 + 6 + 6 + 4) were already served. This means that during the first 35 minutes, there is a total of 15 minutes of idle time (30 - 20).