Final answer:
Zappos is attempting to preserve organizational culture and maximize recruitment costs by accepting job applications from insiders with detailed knowledge of the company.
Step-by-step explanation:
The decision by Zappos to accept job applications only from insiders who have detailed, specific knowledge of the company and its culture is an attempt to preserve organizational culture. By hiring individuals who are already familiar with the company's values, practices, and way of doing things, Zappos can ensure that its culture remains intact and continues to guide its operations.
This approach can also help maximize recruitment costs as it eliminates the need to invest time and resources in onboarding new hires who may not be a good fit for the company's culture. By hiring from within, Zappos can rely on the knowledge and experience of its insiders, reducing the risk of turnover and the associated costs of replacing employees.
While this hiring practice may limit diversity in the workplace, it is important to note that Zappos emphasizes the importance of diversity within its teams and actively seeks to foster a diverse and inclusive environment through other initiatives and programs.