Question

Select the correct answer from the drop-down menu. Choose the most appropriate option to complete the sentence. As an employee, you can contribute to customer service by:

a) Providing inaccurate information
b) Ignoring customer inquiries
c) Communicating effectively and resolving issues
d) Avoiding customer interactions

Answer 1

Employees can contribute to customer service by communicating effectively and resolving issues.

Step-by-step explanation:

As an employee, you can contribute to customer service by communicating effectively and resolving issues. This means actively listening to customer inquiries, understanding their needs, and providing accurate and helpful information. By doing so, you can ensure customer satisfaction and maintain a positive reputation for your company.