Final answer:
A password reset notice that is unexpected should be considered suspicious. Customers should look for signs such as unfamiliar senders or poor grammar and avoid clicking any links. Verification with the company through a trusted channel is recommended.
Step-by-step explanation:
When a customer receives a password reset notice and is unsure about its legitimacy, it is essential to examine the notice carefully and classify it appropriately. It should be considered suspicious if the customer did not initiate the request. Key signs of a suspicious password reset notice could include unexpected timing, unfamiliar sender addresses, poor grammar or spelling, or links to unfamiliar websites. It is crucial not to click any links or provide any personal information if the notice seems suspicious. Instead, the customer should directly contact the company through a trusted method to verify if the request is legitimate.