Question

During a disaster, having realistic estimates of __________ is important for customer relations. Overly optimistic estimates often lead to loss of credibility.

a) Recovery time
b) Financial losses
c) Casualties
d) Property damage

Answer 1

During a disaster, having realistic estimates of recovery time is important for customer relations.

Step-by-step explanation:

During a disaster, having realistic estimates of recovery time is important for customer relations. Overly optimistic estimates often lead to loss of credibility. Customers need to have a clear understanding of how long it will take for their needs to be met and services to be restored.