Final answer:
The events A and B are not mutually exclusive because it is possible for a worker to have over ten passwords to manage and also have to reset a password they forgot.
Step-by-step explanation:
The two events, A = {the worker has over ten passwords to manage} and B = {the worker had to reset a password he/she forgot}, cannot be mutually exclusive.
Mutually exclusive events are events that cannot occur at the same time. In this case, it is possible for a worker to have over ten passwords to manage and also have to reset a password they forgot. For example, a worker who has fifteen passwords to manage may still forget one of them and have to reset it.
Therefore, events A and B are not mutually exclusive.