Final answer:
The impact cycle includes four processes: mitigation, preparedness, response, and recovery. Complacency is not part of the impact cycle.
Step-by-step explanation:
The correct answer is D) Complacency. The impact cycle consists of four processes: mitigation, preparedness, response, and recovery. Mitigation involves taking actions to reduce or prevent the impacts of a disaster or emergency. Preparedness involves planning and organizing resources and actions to effectively respond to a disaster or emergency. Response involves implementing the preparedness plans and taking immediate actions to save lives and minimize damage during and after a disaster. Recovery involves restoring and rebuilding affected areas in the aftermath of a disaster.