Question

Capital One assessed the need for stress management interventions using a what approach, and what considerations are typically involved in such assessments?

Answer 1

Capital One likely used the appraisal approach to assess the need for stress management interventions and considered common stressors, coping strategies, and individual differences in their assessments.

Step-by-step explanation:

The approach that Capital One likely used to assess the need for stress management interventions is the appraisal approach. This approach focuses on how individuals perceive and respond to events that they appraise as overwhelming or threatening to their well-being. In this case, Capital One would have evaluated the employees' appraisal of stressors in the workplace and their reactions to them.

When conducting these assessments, there are several considerations involved. First, Capital One would need to identify the common stressors in the workplace, such as high workload, tight deadlines, or interpersonal conflicts. They would also assess employees' coping strategies and how effective they are in managing stress. Additionally, individual differences, such as personality traits and previous experiences with stress, would be taken into account to develop tailored interventions.

Overall, Capital One likely used the appraisal approach to assess the need for stress management interventions and considered factors such as common stressors, coping strategies, and individual differences in their assessments.