Final answer:
Reference letters generally focus on positive attributes because they are part of an application strategy that emphasizes how an applicant can be valuable to a company. It's important to frame experiences positively and persuasively to showcase one's fit for the job and demonstrate potential to meet the employer's needs.
Step-by-step explanation:
The statement that reference letters hardly ever say anything negative about a job applicant is an example of a common practice in the recruitment process. When crafting an application letter and résumé, it's crucial to focus on presenting oneself as an asset to the company rather than focusing solely on personal needs or achievements.
To improve a person's chances of obtaining a job interview, and eventually the job, they should highlight how their skills and experiences can meet the needs of the employer. This includes having a positive attitude, viewing any past roles in a positive light, and using persuasive language to showcase reliability and ability to handle pressure.
For instance, instead of negatively stating that a person 'worked at a fast-food restaurant,' they could positively frame the experience by saying they 'managed high-pressure situations and ensured customer satisfaction in a fast-paced food service role.' This positive spin demonstrates qualities like reliability and stress management, which are highly valued by employers.