Final answer:
Cross-functional teams
Step-by-step explanation:
The overall II-RCA-MCA work process is typically undertaken by cross-functional teams.
Cross-functional teams are composed of individuals from different departments or areas of expertise who come together to work on a specific project or problem. They bring diverse perspectives and skill sets to the table, allowing for a comprehensive and multidisciplinary approach.
In the context of II-RCA-MCA (Investigation, Root Cause Analysis, and Mistake-Proofing), a cross-functional team may include members such as project managers, quality control team, and system analysts, working collaboratively to identify and address issues, analyze root causes, and implement solutions to prevent similar incidents from occurring in the future.