Final answer:
The CNO process for making a complaint involves submitting a written complaint, usually through an online form with specific details, and not simply making a verbal complaint to a supervisor or contacting a legal advisor.
Step-by-step explanation:
The process for making a complaint according to the CNO (College of Nurses of Ontario) involves submitting the complaint in writing. This can often be done through an online submission form provided by the nursing board. When filing the complaint, it is important to include specific details regarding the incident or issue. This includes the date, time, and nature of the event, along with any other relevant information that could assist in the investigation. It's not typically the process to make a verbal complaint to a nursing supervisor, nor is it standard to contact a legal advisor for initial complaint submission.