Final answer:
Kozmo.com was the initially successful web-based home delivery company that had to shut down in 2001 due to inadequate management of its operations.
Step-by-step explanation:
The initially successful web-based home delivery company that had to shut down in 2001 due to inadequate management of its operations was Kozmo.com. Initially, Kozmo.com offered delivery of various products, including snacks, videos, and more, but the company was not able to manage its operations effectively and eventually had to close down. The company's downfall serves as a cautionary tale for businesses, highlighting the importance of efficient management in ensuring long-term success.