Question

Todays operations management is characterized by:

a) its use of the internet.
b) its increased use of cross-functional decision making.
c) its use of cross-functional job sharing.
d) its use of interchangeable parts.
e) its reliance on the intranet.

Answer 1

Modern operations management is characterized by the extensive use of the internet and intranet, the prevalence of cross-functional decision-making and job sharing, and leveraging the principle of interchangeable parts.

Step-by-step explanation:

Today's operations management is characterized by significant changes that reflect the impact of technology and globalization on the industry. One of the primary characteristics is the use of the internet to improve operations, engage with the global market, and drive innovation. Another key aspect is the increased use of cross-functional decision-making. This approach integrates diverse skills, experience, and expertise by bringing together work teams to address complex business challenges. Additionally, modern operations management is moving towards cross-functional job sharing, which allows for more flexible work arrangements and better utilization of employee skills. The concept of interchangeable parts, whilst historical, continues to influence modern production by dictating standardization and quality control, enabling mass production. Lastly, operations management also relies on intranet systems to facilitate internal communication and resource sharing within organizations.