Final answer:
The interviewing process should be begun by an interviewer by preparing. This includes creating relevant and structured questions and establishing criteria for assessing the candidates fairly and effectively, which is essential for finding the right match for the job. The correct answer is option B.
Step-by-step explanation:
The interviewing process should be begun by an interviewer by preparing. Preparation is the key to conducting successful interviews, as it allows the interviewer to formulate relevant questions, understand the job requirements thoroughly, and create a structure to fairly assess each candidate's responses. A good interview question not only relates to a specific skill requirement for the position but also includes criteria for rating the applicant's answer to ensure a consistent and objective evaluation of all candidates.
For example, for a customer service position, a pertinent question might be, "Can you give me an example of a time when you had to deal with a difficult customer, and how you successfully resolved the situation?" The criteria for rating this response could include (a) understanding of customer service principles, (b) problem-solving skills, (c) communication effectiveness, and (d) ability to maintain composure under pressure.
By starting the interview with thorough preparation, interviewers can create a level playing field where all candidates are given an equal chance to demonstrate their qualifications, thereby increasing the likelihood of finding the best match for the job.