Final answer:
Addressing an employee's performance issues should be done carefully and proactively, with a focus on open communication, problem-solving, and professional development.
Step-by-step explanation:
When approaching an employee who is not meeting their goals, it is essential to choose your words carefully to maintain professionalism and not inflame the situation. Start by engaging in proactive communication, ensuring the conversation is a two-way street where both accomplishments and concerns are shared. Use this opportunity to express genuine intent to understand the employee's challenges through open-ended questions that encourage dialogue rather than confrontation.
Emphasizing the importance of the performance evaluation process, encourage the employee to take action on the feedback received. Furthermore, explain how they fit into the organizational chart and how they can develop a plan with specific and measurable goals to improve performance. Small talk and building relationships are also crucial to integrate them more effectively into the workplace culture.
Ultimately, focus on problem-solving and offer support for professional growth. If necessary, involve supervisors or HR departments for additional guidance. By being calm, open, and respectful, you can facilitate a productive conversation that leads to improved performance and a better working relationship.