Final answer:
According to the SOC (selective optimization with compensation) model of memory, Louise's use of a list app on her phone to counteract her memory loss would be considered retrieval.
Step-by-step explanation:
According to the SOC (selective optimization with compensation) model of memory, Louise's use of a list app on her phone to counteract her memory loss would be considered retrieval. Retrieval is the process of getting information out of memory storage and back into conscious awareness. In Louise's case, she is using the list app to retrieve the items she needs to remember for her grocery list or daily to-do list.