Question

Which of the following statements is TRUE regarding how novices’ and experts’ problem-solving behaviors differ from each other?

a. Novices try to define the problem precisely before they set out to solve it, but experts do not exhibit such behavior

b. Novices tend to classify problems on the basis of underlying principles, whereas experts tend to classify problems on the basis of surface-level features
c.
When they solve a complex multistep problem, novices tend to use the heuristic of working backward, whereas experts tend to work forward
d.
Experts and novices do not differ in their basic approaches to problem solving, but experts are simply faster than novices in solving problems

Answer 1

The statement that is TRUE regarding how novices' and experts' problem-solving behaviors differ from each other is that novices tend to use the working backward heuristic, while experts tend to work forward.

Step-by-step explanation:

The statement that is TRUE regarding how novices' and experts' problem-solving behaviors differ from each other is: c. When they solve a complex multistep problem, novices tend to use the heuristic of working backward, whereas experts tend to work forward.

Novices often use a backward approach to problem solving, starting from the desired outcome and working backward to identify the steps needed to reach that goal. On the other hand, experts tend to have a well-developed knowledge base and problem-solving strategies, allowing them to work forward and identify the most efficient steps to solve a problem.