Question

You have a workstation running Windows 10, 64-bit edition. A local printer connected to a USB port is shared so that other users can print to that printer. Users running 32-bit versions of Windows report that they can't install the driver for the shared printer. Users running a 64-bit version of Windows do not have any problems. Which of the following actions will MOST likely fix this problem?

1) Install the 32-bit version of the printer driver on the workstation
2) Install the 64-bit version of the printer driver on the workstation
3) Connect the printer directly to the 32-bit Windows computers
4) Connect the printer directly to the 64-bit Windows computers

Answer 1

Installing the 32-bit version of the printer driver on the workstation is the most likely solution to the problem.

Step-by-step explanation:

The most likely solution to this problem is to install the 32-bit version of the printer driver on the workstation. Since the users running 32-bit versions of Windows are unable to install the driver for the shared printer, installing the 32-bit version of the driver on the workstation would allow these users to use the printer without any issues.