Question

Jim manages a task force to create a new growth strategy. Two members have concerns.

TEAM MEMBER 1: This seems hopeless! Every team that tried in the past had their plan rejected. Why would our plan get approved?
TEAM MEMBER 2: It's also hard to stay on top of all this additional work!
What should Jim say? Select all that apply.
(a) "I know this is a lot of extra work. Let's find ways to offload some of your other tasks."
(b) "I believe in our ability to come up with something new that'll work. We're the right team to create a new strategy."
(c) "The board and I think this is the right team to deliver a new strategy. I don't want to disappoint them."
(d) "You're right that other plans have been rejected. Let's study why those plans failed before we create ours."
(e) "I see the problem the same way that you do. Once we get through this, we can focus on our daily work again."

Answer 1

Jim should express confidence in the team, emphasize trust placed by the board, and find ways to offload tasks to alleviate workload concerns.

Step-by-step explanation:

Jim should say (b) "I believe in our ability to come up with something new that'll work. We're the right team to create a new strategy." and (c) "The board and I think this is the right team to deliver a new strategy. I don't want to disappoint them."

By expressing confidence in the team's ability and emphasizing the trust placed in them by the board, Jim can motivate and inspire his team members. This can help alleviate their concerns and boost their commitment to the project. It is important for a leader to provide support, encouragement, and reassurance to their team members.

Jim can also address the team members' concerns by implementing option (a) "I know this is a lot of extra work. Let's find ways to offload some of your other tasks." By distributing the workload or finding ways to delegate tasks, Jim can help alleviate the additional work burden on his team members. This will enable them to focus more on the growth strategy and manage their other responsibilities effectively.