Final answer:
True, active listening requires giving full attention to the patient, including observing verbal and non-verbal cues.
Step-by-step explanation:
True, you need to give your full attention to the patient to actively listen. Actively listening involves not only hearing the words the patient is saying but also paying attention to their non-verbal cues, such as body language and facial expressions. By giving your full attention, you can better understand the patient's concerns, build rapport, and provide appropriate support and care.
For example, if a patient is expressing frustration verbally but their body language suggests they are feeling anxious, not addressing their anxiety might result in miscommunication and inadequate support. It's important to give your full attention to both the verbal and non-verbal cues to truly understand the patient's needs.
Overall, actively listening requires being present in the moment, avoiding distractions, and demonstrating empathy towards the patient.