Final answer:
The strategy of avoiding does not include resolving the conflict. Instead, it involves evading the conflict by stepping aside, which might prevent a short-term clash but can be detrimental if overused. Collaborating, compromising, and directly resolving are approaches that actively work toward a resolution.
Step-by-step explanation:
Among the strategies listed for managing dysfunctional conflict, avoiding does not aim to resolve the conflict. When a person employs the avoiding strategy, they are essentially trying to evade the conflict situation by withdrawing or sidestepping. This method might be beneficial if the conflict is trivial or if the atmosphere is too heated for a productive discussion but could exacerbate issues if used consistently.
In contrast, the collaborating strategy seeks a win-win situation where all parties involved work together to find a mutually acceptable resolution. This approach emphasizes understanding, open communication, and consideration of all viewpoints. Compromising, another cooperative approach, involves finding a middle ground where each party makes concessions to come to a satisfactory agreement. Lastly, the resolving strategy is a direct method of addressing the issue head-on to find a solution, to fully and permanently settle the conflict.
It's important to stay composed and respectful during conflict management, using strategies like rephrasing the other person's points for clarity and ensuring everyone feels heard. In cases where the conflict is complex or persistent, involving a supervisor or an HR department can be necessary, particularly in workplaces with established dispute-resolution processes.