Question

Which of the following is a step in the sales process?

1) Prospecting and Qualifying
2) Approaching customers
3) Presenting and demonstrating the product
4) Handling objections
5) Closing
6) Following up

Answer 1

The steps in the sales process are prospecting and qualifying, approaching customers, presenting and demonstrating the product, handling objections, closing, and following up.

Step-by-step explanation:

The step in the sales process are as follows:

1. Prospecting and Qualifying: This step involves identifying potential customers and determining if they meet the criteria to be a qualified lead.
2. Approaching customers: Once qualified leads are identified, the next step is to approach them and initiate a conversation about the product or service.
3. Presenting and demonstrating the product: In this step, the salesperson showcases the features and benefits of the product or service to the customer.
4. Handling objections: During this step, the salesperson addresses any concerns or objections the customer may have about the product or service.
5. Closing: The closing step involves asking the customer to make a buying decision and finalizing the sale.
6. Following up: After the sale is made, it is important to follow up with the customer to ensure their satisfaction and potentially generate repeat business.