Final answer:
Organizational citizenship behavior refers to positive behavior exhibited by employees that goes beyond their formal job requirements. Examples include volunteering for extra tasks, helping coworkers, and complying with company policies, while negative gossip is not considered organizational citizenship behavior.
Step-by-step explanation:
Organizational citizenship behavior refers to the behavior of employees that goes beyond their formal job requirements and contributes positively to the organization. Examples of organizational citizenship behavior include volunteering for extra tasks, helping coworkers with their work, and complying with company policies. However, engaging in negative gossip is not considered organizational citizenship behavior. Engaging in negative gossipOrganizational citizenship behavior (OCB) refers to voluntary actions by employees that go above and beyond their formal job requirements and contribute to the overall effectiveness of the organization. Engaging in negative gossip is not considered a positive or constructive behavior in the workplace and is more likely to be categorized as counterproductive or detrimental to the organizational environment. The other options—volunteering for extra tasks, helping coworkers, and complying with company policies—are examples of positive organizational citizenship behavior.