Final answer:
The decision-making processes exhibit collaboration and the practical application of student evaluations in one case, leading to successful community interventions. In contrast, a negative management attitude impacted the ability to effectively gather employee feedback in another case. Additionally, the closure of operations is acknowledged as a complex decision that may sometimes be necessary.
Step-by-step explanation:
The decision-making process used by Dr. Murphy and Education Management Services (EMS) in the context of planning the closure involves several key aspects. Initially, the involvement of graduate students in program evaluation suggests an ethic of collaboration and real-world experience. Through their practical work, these students were able to contribute to successful interventions, as seen in the case study involving the County Commissioner of Mental Health and the reduction of unnecessary ED visits.
However, in a different context, there appears to be a contrast in management styles and attitudes. The negative response from the manager after the meeting with the graduate students reflects a reluctance to embrace employee feedback, which is pivotal for creating a "best place" to work. This attitude adversely affected the process and the outcome of the evaluation.
Ultimately, the decision to close or to continue operations is nuanced and contingent upon a variety of factors. As noted in one of the case studies, sometimes a firm must close rather than continue operating if it is not sustainable. This underscores the importance of systematic evaluations and understanding both the short-term and long-term implications of company decisions.