Final answer:
A project manager imposing a solution after listening to everyone involved is resolving the conflict, utilizing conflict management strategies to tackle issues and maintain positive relationships.
Step-by-step explanation:
When a project manager imposes a solution to the conflict after listening to each party, he or she is resolving the conflict. This is because the project manager actively listened to each party's perspective and imposed a decision that aims to address the issues raised, attempting to solve the problem at hand.
An effective resolution often requires employing various conflict management techniques like choosing words carefully to avoid inflaming the situation, staying calm, remaining open and respectful, using open-ended questions, restating what was heard for affirmation, and focusing on problem-solving rather than assigning blame. In cases where conflicts cannot be resolved, it might be necessary to involve a supervisor or the HR department.