Final answer:
The engineering firm should ask the contractors to submit their inquiries in writing to keep a record of all communications and make sure information is shared fairly and responsibly. Detailed design and engineering documentation are crucial in the design process and in potentially defending against legal issues or improving designs after failures.
Step-by-step explanation:
What Should an Engineering Firm Do with Contractors' Queries?
When a contractor asks an engineering firm for details about the plans and specifications of an office/retail complex, the firm should ask the contractors to submit their queries in writing. This approach ensures there is a record of all communications. Furthermore, it allows the firm to manage the information disseminated responsibly and ensures that all contracting parties have access to the same information, which helps to maintain a fair bidding process.
A detailed design phase usually follows the concept selection stage in the design process. The engineering team will develop the design in greater detail, such as specifying the structure, materials, and special features of a building or a jet engine. This phase is critical as it influences the project's success; a poor detailed design can undermine a good concept.
Additionally, engineering documentation is essential for recalling design decisions, defending designs, and applying for patents. In case of problems, such as a structural failure, documentation can provide valuable insights that lead to design improvements and legal protection. As a result, it's crucial for the engineering firm to keep track of all information shared and communications with contractors.