140k views
0 votes
The CSA can work at any position they choose for their shift.

A. True
B. False
C. Depends on the workload
D. Only during peak hours

User Farukh
by
7.3k points

1 Answer

4 votes

Final answer:

The statement regarding Customer Service Associates choosing their position for their shift is generally false because their roles and shift assignments are determined by management based on business needs.

Step-by-step explanation:

The statement "The CSA can work at any position they choose for their shift" is generally False. A Customer Service Associate (CSA) typically has designated roles and responsibilities that they are hired and trained for. Assignments for shifts are based on the business needs and operational requirements of their employer. For example, in a retail setting, a CSA hired to work as a cashier is unlikely to choose to work as a stocker or in the deli section without prior agreement or cross-training. The determination of positions is usually at the discretion of management and depends on factors such as skill, experience, and current staffing needs.

In relation to the other information provided, it supports the notion that workers respond differently to wage changes based on the nature of their employment contracts and their flexibility. Full-time workers often have a more inelastic labor supply curve, meaning that they do not change their hours worked significantly with wage fluctuations. However, part-time and younger workers demonstrate more elasticity, adjusting hours in response to changing wages.

Drawing on historical context such as World War II, unionized workers agreed to keep production going by not striking (Choice D). This showed a commitment to maintain operations critical to the war effort despite any personal or collective bargaining conflicts that might have arisen.

User TylarBen
by
8.4k points

Related questions