Question

Warranties provide repair and/or maintenance for a specific time for a car, home, or major appliance and are included in the price of the product, usually provided by the manufacturer. What is the purpose of this warranty?

A) Increase product cost
B) Ensure customer satisfaction
C) Extend product lifespan
D) Avoid product liability

Answer 1

The purpose of a warranty is to ensure customer satisfaction.

Step-by-step explanation:

The purpose of a warranty is to ensure customer satisfaction.

A warranty provides repair and/or maintenance for a specific time and is included in the price of the product. It is usually provided by the manufacturer to assure customers that they will be taken care of if any issues arise with the product during the warranty period.

By offering warranties, manufacturers aim to build trust and confidence among customers, which in turn increases customer satisfaction and loyalty to the brand.