Question

When accepting an order from a provider over the phone or verbally, the nurse should:

A) Implement the order immediately without question
B) Ask the provider to call back later for a written order
C) Repeat the order for verification and document it properly
D) Disregard the order unless it's in writing

Answer 1

The nurse should repeat the order for verification and document it properly when accepting a verbal or phone order from a provider.

Step-by-step explanation:

When accepting an order from a provider over the phone or verbally, the nurse should repeat the order for verification and document it properly (option C). It is crucial to ensure accuracy in health care to prevent any harmful mistakes. The nurse should review items aloud with the provider including the name of the procedure, completeness of needle, sponge, and instrument counts, proper labeling of specimens, and any equipment issues that need to be addressed before implementing the order.