Question

List three steps in troubleshooting a problem with a piece of equipment.

a. Identifying the issue, seeking expert consultation, implementing solutions
b. Disassembling, replacing components, contacting customer support
c. Ignoring the problem, documenting errors, waiting for automatic resolution
d. Conducting routine maintenance, adjusting settings, performing diagnostics

Answer 1

The three steps in troubleshooting a problem with a piece of equipment are identifying the issue, seeking expert consultation, and implementing solutions.

Step-by-step explanation:

The three steps in troubleshooting a problem with a piece of equipment are:

1. Identifying the issue: Gather information from customers and other stakeholders to understand the problem.
2. Seeking expert consultation: Find expert information, either in person or through books or other sources, to gain specialized knowledge.
3. Implementing solutions: Perform a root cause analysis to identify the real problem and then take appropriate actions to resolve it.