Final answer:
A state agency conducts an investigation of a long-term care facility when it receives a complaint to ensure compliance with regulations and protect resident well-being.
Step-by-step explanation:
When a state agency receives notification of a complaint about a long-term care facility, the result is indeed an investigation of the facility. This is typically true as oversight and regulation of long-term care facilities are important aspects of health and human services provided by state agencies. Upon receiving a complaint, the agency will conduct a thorough investigation to ensure that the facility is complying with state and federal regulations and to protect the well-being of its residents. Depending on the findings of the investigation, the agency may take action to address any violations or deficiencies uncovered during the process.